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  • LiveWorkTravelJapan

Airline Customer Service Contacts (Narita, Haneda, & Kansai Airport)

Updated: Mar 2, 2023

In the current climate of frequently changing flight schedules, passengers often need to check and change travel arrangements. Long wait times and airlines short on customer service staff can make this challenging. Here are list of local Japanese numbers which can often be easier to get through than other international offices. (Listed by airport, terminal and alphabetical order )


Terminal 1(International/South)

Terminal 1(International/North)

Terminal 1(Domestic)

Terminal 2(International)

Terminal 2(Domestic)

Terminal 3(International)

Terminal 3(Domestic)

Extra Narita Airport Contacts

International Flights Japanese Airlines

International Flights Foreign Airlines

Domestic Flights

Extra Haneda Airport Contacts

Domestic Flights

International Flights

Extra Haneda Airport Contacts

Find out more about the Live Work Travel Japan community here.


Looking for airport transfers in Tokyo?

A shared taxi service is a hassle-free and budget-friendly way to get from Narita/Haneda Airport to Central Tokyo. For only ¥7,000 per person (minimum booking for two).


​​Other Useful links:

Travel Insurance

Nomad Travel Insurance is a typical travel insurance that covers travel disruption, medical AND covers COVID and unexpected quarantine. It can also be bought for one-way travel and outside of one's home country.

Travel Insurance options for US citizens:

Find out more about the Live Work Travel Japan community here.

Booking and Discounts links:



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